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How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
This exercise focuses on the positive attributes of the person that reaps impressive results. This helps people develop a sense of their "personal best" and a chance to leverage their talents. It involves a great deal of commitment and follow-through as RBS is armed with a constructive, systematic process for gathering and analyzing data about your best self.
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Having pinpointed your strengths through the RBS exercise offers a door to a better understanding of handling your weaknesses and allows us to gain the confidence we need to address them.
Lastly, you can use your strengths to better shape the positions you choose to play -- both now and in...
People remember criticism but being aware of their faults does not translate into bettering their performance.
Corrective feedback has its place but people respond to praise because the former makes them defensive and therefore more unlikely to change while the latter produces con...
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A company should recognise the full set of jobs they are hired for. This information can be collected by gathering insights from customer interviews, observations of how people engage with your company, and data gathered from website usage.
The list of specific jobs can be separated into hi...
Self-Regulation is the ability to stay calm and collected in the middle of a distressing situation.
Develop the skill to see the initial situation and your reaction to it separately. Self-regulation (self-calming) helps you recognize your emotions and not to react based on your emotions.
For leaders at any level, the single best way to grow is to lead and then get feedback. It is to act and interact with your team and learn what can be improved upon through feedback.
But there’s a problem with receiving feedback once you reach a more senior role.
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