Step #3: Bookmarking

Use the ‘Bookmarking’ technique to create a deeper connection by adding verbal markers or emphasis to parts of the conversation:

  • Future Mentions: saying something that will require follow up on later.
  • Inside Jokes: making jokes that refer to something interesting or funny you and the listener was involved in.
  • Same Same:exclaiming how crazy it is you have something in common and talking about it.
  • You Have to See: saying that you will share something they are interested in with them later.

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