Leadership & Management - Page 10
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Deming's 14 Points on Quality Management, or the Deming Model of Quality Management, a core concept on implementing total quality management (TQM), is a set of management practices to help companies increase their quality and productivity.
This is not a summary, nor anything of my own. This is a life-changing thread from Naval's twitter account. Follow him on X, @naval
Most people sit in their room waiting for their purpose to come to them. They want to work on their passion, but they don’t know what it is yet.
𝐀𝐦𝐚𝐳𝐢𝐧𝐠 𝐅𝐚𝐜𝐭 𝐭𝐡𝐚𝐭 𝐲𝐨𝐮 𝐬𝐡𝐨𝐮𝐥𝐝 𝐤𝐧𝐨𝐰...
Win people over with sincerity and focus on their interests. Be a good listener, remember names, and smile. Make others feel important by showing genuine interest in them and their goals.Avoid negativity and arguments. Focus on finding common ground and solutions. If you're wrong, admit it.Influence through inspiration. Appeal to people's desires and make them feel like your ideas are their own. Use positive reinforcement and encouragement to motivate them.Overall, the book emphasizes the importance of building relationships based on mutual respect, understanding, and sincerity.
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