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Team metrics are valuable for your company, your products, and most importantly, for your team members.
There are various ways to break down team metrics, and some are more quantifiable than others. Time spent on a task, for example, is much easier to quantify than levels of burnout in team members.
Overall, we can break team metrics down into three categories: Performance, Wellness, and Synergy.
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Performance is what we tend to think of when we think of traditional job assessments: here we measure productivity, efficiency, output, and outcomes.
Wellness has to do with how your team members are feeling at work-are they experiencing burnout? Do they feel appropriately challenged in their role?
Synergy is a look at team dynamics. This is a good way to improve interactions and communications between team members, as when reducing friction in cross-functional processes, or determining the most effective meeting structure for your team.
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Performance measurement is the more traditional way to assess employees, focusing on productivity, efficiency, output, and outcomes. In engineering and development, it’s common to Granularly measure performance, as with story points and throughput. Engineers use these to break down work into units of measure for effort required to produce an item, or else to measure how much is produced in a given amount of time. There is still space to measure Quantifiable data around performance,
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There is a strong correlation between well-being, job satisfaction, and productivity. Well-being refers to happiness and health, both physical and mental. If one team member is fantastic and all the other members are miserable, that’s not a healthy team. If one team member is fantastic and all the other members are miserable, that’s not a healthy team, despite that one person’s greatness. If one team member is fantastic and all the other members are miserable,
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Setting Kpis for the team can be as simple as making a goal for the number of meetings you have over a period of time. Meetings can also be an opportunity to promote healthy conflict, idea sharing, and collaboration. To make sure your meetings are the second kind, it can help to take a “team pulse” to set objectives and measure your team’s experience of the meeting. If you see you have a consistent problem with time management week after week,
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There is no one metric or set of Metrics that work for all. You can come up with a set of continuous improvement Metrics you measure over the long term, and also in-depth Sprint Metrics to tackle short-term issues you’ve identified. Don’t look at team Metrics as solely a way to build profit or monitor performance. Instead, look at it as a way to help your team optimize their Workflow and enhance job satisfaction. Remember that Metrics aren’t the Be-All-End-All
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