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My co-authors and I then did a similar experiment requesting online donations to the American Red Cross. Some people were asked for contributions directly, while others were asked to donate by voting for whether they liked chocolate or vanilla best. Again, people might have found this odd or even frivolous for a charity focused on providing relief in dire circumstances. But the strategy worked: People given a choice donated 28% more than those who werenât.
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Similar results have been found in a host of domains. Asking people âto be a voter â instead of asking them âto voteâ significantly increased turnout. Students told âplease donât be a cheaterâ rather than âplease donât cheatâ were half as likely to engage in unethical behavior.
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Popular content often has a particular word in common: You. Whether itâs on the news (e.g., âIs there a dangerous chemical in your water? Learn more after the breakâ) or online (e.g., â5 Tips You Can Use to Land Any Interviewâ) the most read or watched stuff often uses second-person pronouns.
So instead of saying âwe need helpâ or âevery dollar helps,â nonprofits seeking donations might instead opt for âwe need your helpâ or âevery dollar you give helps.â If you can, try using names as well. This makes it feel like more than a generic or boilerplate request, but one targeted directly at them.
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