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Master the One-on-One Meeting

Master the One-on-One Meeting

hbswk.hbs.edu

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  • Making time for an individual says you give a damn about them as a person.
  • The 1:1 is the only forum where you can have an honest, private, conversation with each other about what’s really going on.
  • This is a routine opportunity for you, as a manager, to asse...

  • If this is a new process you are putting in place at your company/in your team, be transparent about it.
  • Be clear that you do this with all employees who work directly for you.
  • Book a regular cadence of 1:1s. They should not be ad-hoc. It’s ok to skip one...

  • Topics in a 1:1 should be about professional growth, personal connection and for giving each other feedback. Do not use the meeting to re-hash things from a group meeting, unless there are specific things you took off-line in that meeting or need to provide/get constructive feedback.

  • Walk through the agenda. Ask if there’s anything else to add before you dig in. 
  • If there are hard things to discuss , try to bookend it with 2 positive topics. That way, the close of the meeting doesn’t leave your employee feeling down. 
  • Do not monopolize th...

After the meeting

It is important to always follow up any 1:1  with notes on what was discussed, decisions made and, if relevant, any constructive feedback that will be measured going forward. Keep it short and sweet.

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