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Product-Led Growth is a go-to-market strategy that relies on using your product as the main vehicle to acquire, activate, and retain customers. This is in opposition to the traditional sales model. Instead of helping buyers go through a long, drawn-out sales cycle, they give the buyer the “keys” to their product. The company, in turn, focuses on helping the buyer improve their life. Upgrading to a paid plan becomes a no-brainer.
Companies like Dropbox or Hubspot are some of the companies succeeding with this approach.
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Product-Led Growth means that every team in your business influences the product.
By having every team focused on the product, you create a culture that is built around enduring customer value.
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It helps you pick the right go-to-market strategy for your business:
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Depending on your strategy you can find yourself in one of the 4 categories, which impact your go-to market:
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Red-ocean companies try to outperform their rivals to grab a greater share of existing demand. As the market gets crowded, growth reduces, products become commodities, & cut-throat competition turns the bloody ocean red.
Blue-ocean companies access untapped market space & create demand, so they have the opportunity for highly profitable growth. In Blue Oceans, competition is irrelevant.
If you’re in a blue ocean & have a quick time-to-value in your product, use a product-led model. However, if your product is complex, start with a sales to educate your audience & create demand.
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Traditionally, SaaS products sold to executives at the top. Nowadays, the tables have turned. Products are now cheaper & can be adopted without talking to sales: Slack is a perfect example, spreading organically, starting with one user who invites a colleague, then an entire team.
How Product-Led Growth models fit with selling:
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To create a successful product-led business, you need a quick time-to-value. New users need to have a good experience quickly.
There are the 4 types of users:
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As in bowling, we need two bumpers to keep our ball out of the gutter. We can use product and conversational bumpers to guide users to a key outcome.
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Common product bumpers:
Common conversational bumpers:
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Product tours are one of the most effective ways to bump users toward experiencing meaningful value in the product:
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Life-long learner. Passionate about leadership, entrepreneurship, philosophy, Buddhism & SF. Founder @deepstash.
A decent introduction to the strategy of product-led growth.
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