Learn more about psychology with this collection
Conducting market research
Analyzing data to make informed decisions
Developing a product roadmap
Rather than the usual ‘what do you do for a living' or ‘where do you live’ consider a few of the following questions:
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”Remember that people care more about themselves than they care about you. People want to talk about themselves. Listening and letting people talk is key to winning them over in life, in business, and in all human relationships.”
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There’s a simple key to networking that nobody talks about. Standing out from the crowd, you want to be noticed. In a room full of people trying to get noticed, you need a point of difference.
Wear an attention-grabbing piece of clothing, something that stands out and is potentially a conversation started. Consider bright clothing or shoes, a statement scarf or tie. Something that people will notice and be encouraged to chat with you about.
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If you really want to be influential, you want to encourage people to come up with your idea ‘all on their own’:
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”These days, anyone can be a leader, whether the group you’re leading is your company, your team, your department, or your family. You can be a leader even if you have no official leadership role and are simply setting a good example for the people around you. And you can develop many leaders on your team as well.”
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The key is that you need to put all people at ease, it’s not about finding a winner but finding a resolution that works for both sides.
Conflict usually appears when someone is struggling to feel heard or be helped. It’s important to understand both sides and let each side state their case.
Your instinct may be to try to wrap the conflict up as soon as possible. But the reality is that this won’t work. Both sides need to feel like they have been heard before they will calm down and collect themselves.
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”Remember, it's not all about you. Whether you’re speaking to an audience of three thousand, three hundred, thirty, or three, if your hope is to inspire them, your material and delivery have to be about them and how they can grow, not about you.”
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When providing feedback, ensure that your criticism is always constructive and consider the following points:
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People don’t like being sold to. Instead, focus on storytelling.
Storytelling allows you to share about yourself and it allows people to connect with you at an emotional level.
It’s not a technique, it’s more authentic.
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