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Judgment is the ability to combine personal qualities with relevant knowledge and experience to develop opinions and make decisions. Good judgment is vital in the absence of clear-cut, relevant data or an obvious path. Yet it is challenging to move from understanding what judgment is to knowing how to get it or recognise it.
Six components of good judgment can build and inform the judgments we make:
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Leaders often rush into bad judgments because they are not sufficiently critical of what they hear and read. They filter out what they don't expect or want to hear.
Leaders with good judgment:
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When leaders approach a decision, they should draw on the skills and experiences of others as well as their own.
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Leaders use their experience when making judgment calls. If they have previous experience, leaders can scope out areas to focus their energy and resources. However, if the experience is narrowly based, the familiarity can be dangerous. Leaders may fall into a rut, make judgments out of habit, or be overconfident.
To improve, assess how well you draw on your own experience to make decisions. Go through important judgment calls to identify what went well and what didn't, then share your conclusions with a coach or colleagues who might have a different perspective of the same experience.
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It's vital to understand and address your own biases. Research shows that leaders often make cognitive biases such as anchoring, confirmation, risk aversion or excessive risk appetite. People with good judgment ensure they have processes in place to keep them aware of biases.
To improve, encourage, understand, clarify, and accept different viewpoints, engage in role-playing and simulations, which force employees to consider different agendas and can provide a safe space for dissent.
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In making a decision, a leader is often expected to choose between at least two options. Smart leaders look beyond only two options. Other options almost always exist, such as doing nothing, delaying a decision until more information is available, or conducting a time-limited trial.
To improve:
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You can make all the right strategic choices but lose out if you don’t exercise judgment in how and by whom those choices will be executed. A leader with good judgment anticipates risks after a course has been determined and knows by whom those risks are best managed.
When assessing a proposal:
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