Curated from: hbr.org
Ideas, facts & insights covering these topics:
5 ideas
·230 reads
Explore the World's Best Ideas
Join today and uncover 100+ curated journeys from 50+ topics. Unlock access to our mobile app with extensive features.
As a manager, you’ve likely had things crop up at the last minute and disrupt your schedule: customer emergencies, unscheduled calls with your own manager, last-minute trips. But when your own boss cancels on you frequently, it’s not only frustrating, but it can feel like a slight or make you worry about your standing. If you find yourself on the receiving end of too many cancellations, it’s essential to talk to your boss about it directly.
6
57 reads
A cancellation may feel like a slight against you, but chances are, if your manager misses your meetings, they’re probably cancelling other meetings at the last minute, too. Take note of your boss’s schedule and be attuned to what other people say. Where appropriate, you can discreetly ask a trusted colleague if they’ve experienced the same thing. Having a clear sense of the behavioural pattern will enable you to step back from your anger and see the bigger pattern of your boss’s habits, not just their behaviour toward you.
6
42 reads
The last thing you want to do is come off as passive-aggressive by throwing a barb at your boss or making them feel defensive. Having a neutral, non-accusatory tone will ensure you get off on the right foot. Think about all the reasons you can relate to that might cause your manager to be a no-show.
They might be harried or overscheduled. Sometimes people genuinely don’t know they’re chronically cancelling meetings, especially if they have an assistant managing their schedule.
6
49 reads
If you have a close relationship with your boss where you can be direct, you can say something like, “There are times that I need your guidance or I’m waiting for your input. When you cancel at the last minute, it puts me behind since I’m often counting on this time together. It also makes it hard for me to plan the rest of my day, since I spend some of it preparing for our meeting."
Another option is to have a collaborative conversation about the meeting itself, which can identify the reason behind the cancellations and potentially head off future ones.
6
42 reads
If the behaviour persists — or if you come to learn that you’re the only person they’re cancelling on — it’s important to go back to your boss for a second conversation and be frank. You could say, “I have a delicate matter to raise with you, and I think it’s important for both of us. I’m finding that you’re still canceling our meetings regularly and I seem to be the only one who’s experiencing this. If there are any issues I should know about my performance, I’d like you to tell me.”
6
40 reads
IDEAS CURATED BY
Spending a large amount of time with someone literally causes you to pick up their habits. Choose your friends wisely.
Learn more about corporateculture with this collection
How to ask open-ended questions
How to avoid awkward silences
How to show interest in others
Related collections
Similar ideas
8 ideas
6 ideas
8 ideas
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates