3 ways to fold humor and humanity into your work emails - Deepstash
3 ways to fold humor and humanity into your work emails

3 ways to fold humor and humanity into your work emails

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Humor as a way of connecting with coworkers

Humor as a way of connecting with coworkers

Today’s average employee spends close to 30 percent of their work hours on email and receives 120 messages per day. A recent study conducted by Slack showed that 62 percent of their users spend over three hours of their work day in Slack, and another study found that 91 percent of businesses use two or more messaging apps simultaneously.

But digital correspondence doesn’t need to be soul-sucking. Instead, think of them as bite-sized opportunities to invite genuine connection with your coworkers and partners. Even a touch of levity can start a chain reaction that shifts the dynamic.

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Use callbacks

A callback references a shared experience between you and the recipient, transforming a single moment into an inside joke.

Callbacks are particularly powerful because they make it easy for the other person to reply in kind. 

Calling back a shared moment of any kind usually does the trick — but calling back a moment when you and the recipient laughed together, as Daria did, is particularly powerful.

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PS: Add a PS

In a series of famous studies on direct mail response, professor and author Siegfried Vogele found that 90 percent of people read the postscript before the body of the letter. Meaning that your PS is likely to be your recipient’s first impression, not the last.

The same is true in email. It’s like finally living out the childhood dream of dessert before dinner. As such, a PS is an impactful way to slip a little levity into an otherwise serious email.

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Say goodbye with humanity

How you say goodbye when you leave a job makes a lasting impression.

A psychological principle called the “peak-end rule” explains that the moments people remember most from an experience are: the most emotionally heightened one and the final one.

This means that after you’re gone from the job, people are most likely to recall two key things: that one big exciting project you worked on, and how you said goodbye.

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