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... for establishing what and how you will write:
Think about how people read. Try to leave out the part that readers tend to skip - the long paragraphs that have more to do with what you want to say than what the reader needs to hear. Always keep your reader in mind.
And if you can’t write an email that’s less than half a page long, then email isn’t the best way to communicate this information.
If your reader has to use Google or a dictionary to decipher what you’re trying to say, they’re going to feel annoyed.
Avoid jargon - it makes you sound pretentious, and it can further alienate your reader. Instead, write the way you talk. Keep it natural and direct.
They are direct, bold and more interesting than passive ones. In an active sentence, the subject performs the action of the verb. In a passive sentence, the subject is letting the action happen to them.
Example: The golfer hit the ball Vs. The ball was hit by the golfer. The first sentence is written in the active voice. The second sentence is passive.
Be authentic and to let your voice shine through in your writing, but also keep it professional. A good way to check the appropriateness of your content is to ask: “Would I be comfortable with this if it was on the front page of the newspaper tomorrow morning?” If this makes you cringe, do some editing.
Don’t leave it up to your reader to figure out what you want them to do with this information. Spell it out, and be specific. For example:
Pro Tip: If you need immediate action on something, talk to the recipient in person.
Example: “Will you be attending this Monday’s 2 pm meeting? EOM.”
Never use email to deliver bad news.
If you need to lay off someone on your team, or provide feedback, do it in person. It’s easy for misunderstandings to occur through email. In person, you can communicate with compassion and empathy, and you can use your body language and vocal tone to further convey your sincerity and intentions.
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The first words you write are the first draft. Writing is thinking. You'll rarely know what exactly you want to say when you start writing.
The time you put into editing, reworking and re...
Most writing mistakes are widespread, but good writers just get better at spotting them. Some things you'll learn to watch for are:
When you write something, you get very close to it. It is nearly impossible to distance yourself from it straight away to edit properly.
The longer you can leave a draft before editing, the better. Half an hour to two days is enough of a break to edit well. When you do edit, read your work out loud. You'll catch more problems and get a better feel for how everything flows.
Writing simply, and in an alive tone, using everyday words is more forthcoming and refreshing, than using unnatural sounding words.
Write like a human.
Responding to emails as soon as you receive a notification gives others the impression that you’re at their beck and call. It also prevents you from reflecting on your own priorities for...
To avoid filling the email box of staff members, only CC the relevant parties. Ask your team to respond to you individually instead of using the reply-to-all button.