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Drama results from miscommunications, misunderstandings, and misdirected efforts between coworkers.
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Recognize that workplace drama stems from unclear expectations between coworkers, ineffective or avoided feedback, selective listening, assumed negative motives, and poor conflict management.
Left unaddressed, drama breeds polarization, erodes trust over time, and drains energy from productive work. Be aware of these root causes.
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Proactively mitigate unnecessary drama by setting clear mutual expectations, providing regular positive and constructive feedback, questioning assumptions rather than jumping to conclusions, and communicating directly to prevent distortions.
Maintain open, mature dialogue.
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Clearly set and enforce healthy boundaries around how team members engage with and treat each other, aligned with company values.
Don't accept abusive, manipulative or intimidating conduct. Walk away if boundaries are violated.
Enforce consistently, not punitively.
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IDEAS CURATED BY
CURATOR'S NOTE
Workplace conflict consultant Anna Maravelas draws on her long experience to explain how to prevent and resolve workplace clashes.
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