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Lean UX is a team-based approach to product design
...that focuses on building better products through iterative learning and continuous improvement.
It extends the traditional UX role beyond design elements and considers the overall user experience and customer outcomes.
Lean UX integrates with Agile development methodologies and emphasizes collaboration, quick feedback, and measurable value.
Here is a breakdown of the key concepts and steps in Lean UX:
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1. Benefit Hypothesis
Lean UX starts with a benefit hypothesis, where teams create a hypothesis about the expected business results of a feature rather than relying on detailed requirements.
The SAFe Feature and Benefits matrix (FAB) can be used to describe the hypothesis as it moves through the Continuous Exploration aspect of the Continuous Delivery Pipeline (CDP)
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2. Collaborative Design
Lean UX promotes collaboration and breaks down silos between designers, developers, and other stakeholders.
It involves engaging a diverse group of stakeholders, including architects, customers, business owners, and agile teams, to refine the problem and create artifacts such as personas, empathy maps, and customer experience maps.
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3. Minimum Marketable Feature (MMF)
Teams implement the functionality as an MMF, which is the smallest amount of functionality that provides value to customers and allows the team to validate their assumptions.
The implementation is done incrementally with a fast, integrated learning cycle.
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4. Evaluation and Measurement
Once the MMF is deployed and released, teams use various methods to evaluate its outcomes and gather user feedback, such as observation, user surveys, usage analytics, and A/B testing.
The goal is to gather objective data to determine if the feature fulfilled the hypothesis and iterate accordingly.
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5. Assumptions and Hypotheses
Lean UX replaces detailed requirements with problem statements and assumptions.
Assumptions are statements about what the team believes to be true and are used to create hypotheses to test those assumptions.
This helps generate common understanding and allows everyone to get started quickly.
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6. Minimum Viable Product (MVP)
Lean UX emphasizes building a minimal version of a concept, testing it, and either iterating or abandoning it based on the results.
The concept of the MVP allows for experimentation and maximizes resource utilization.
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7. User Research and Testing
User research and testing are integral parts of Lean UX but in a quicker and more iterative manner.
Research responsibilities are spread across the team, reducing bottlenecks and increasing support for UX work within the development team.
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Overall, Lean UX is a mindset and set of practices
...that aim to deliver a better user experience through collaboration, quick feedback loops, and continuous learning.
It aligns well with Agile development methodologies and helps teams deliver valuable products that meet user needs.
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IDEAS CURATED BY
CURATOR'S NOTE
Lean UX concept is important for all Product UX/UI Designers
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