The ultimate guide to performance marketing | Timothy Davis (Shopify) - Deepstash
The ultimate guide to performance marketing | Timothy Davis (Shopify)

The ultimate guide to performance marketing | Timothy Davis (Shopify)

Curated from: Lenny's Podcast: Product | Growth | Career

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Performance marketing

Performance marketing

Performance marketing is marketing that you can measure the performance of. It's used for customer acquisition and it can involve:

  • Search ads that show up when users type queries relevant to your business (e.g. Google Search)
  • Social media ads that show up in social media feeds, interleaved between content posts (e.g. Facebook, Instagram, TikTok)
  • Affiliate marketing, where other people market your product and you give them a commission on every purchase they generate.

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Start out with an ad agency

Start out with an ad agency

If you're just starting out with performance marketing, it's faster to work with an ad agency or a consultant because they can quickly set things up and get the ball rolling. This will also help you remain focused on sales, client meetings and other important things.

However, bear in mind that agencies often use generic playbooks and don't go deep into data analysis. They might miss key optimization opportunities like ad relevance and conversion tracking. Avoid this by ensuring detailed and frequent performance checks.

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First hire: Growth Marketing Manager

First hire: Growth Marketing Manager

When: Once you reach $50k/mo in ad spend.

Hire someone in-house to run and optimize campaigns full-time. They should be a data-driven person that can distinguish between signal and noise. They should understand the objective of your campaigns and what it means for your business such that they will know which campaign metrics are relevant and which matter less.

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Second hire: Creative Specialist

Second hire: Creative Specialist

When: Once your campaigns show a consistent need for new and refreshed creatives.

Hire a creative specialist to produce new ideas more rapidly and more aligned with your brand tone. They should have graphic design and video editing skills, good branding sense, and an ability to produce ad copy and creative assets.

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Third hire: Data Scientist

Third hire: Data Scientist

When: Once you start needing more sophisticated analyses and deeper insights for your campaigns and overall marketing efforts.

Hire a data scientist with advanced data analysis skills to build custom analytics frameworks. They should support the team with in-depth analytics, manage attribution models, and create reports to support campaign optimizations.

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Test new platforms with look-alike audiences

Test new platforms with look-alike audiences

Use a 1% look-alike campaign with a small budget to test a new advertising platform. This will target the top 1% of users that most closely match your current customers based on their behaviors, interests, and demographics.

If this campaign works, consider expanding the audience to the 2-4% look-alikes and later to broader audiences. This helps in gradually scaling your campaigns while maintaining relevance.

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Ask your account manager for benchmark metrics

Ask your account manager for benchmark metrics

Contact your Google, Meta or LinkedIn account manager, provide them with a list of your top competitors, and ask them to give you anonymized benchmarks on metrics like CPC, click-through rate, and conversion rate. This will help you understand where you stand relative to your competitors.

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