Six Ways to Respond Rather than React
Curated from: blog.kevineikenberry.com
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Preventing Reactions
- Am I reacting? Simply asking yourself that question can ground you and give you a quick mental break to perhaps choose differently.
- You react when you think you don’t have any other option. When you realize that you always have choices, you can remember to consider them and the consequences they bring before moving forward.
- Always consider the context – what is happening and how the next step will best serve you, the organization and everyone involved.
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How To Respond Rather Than React
- When you think about how this specific situation fits into your overall goals and objectives it will be easier to respond.
- The best decisions are informed by a proper balance of facts and emotions.
- Mentally move into the future and look back to determine your best response to the current situation.
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Acting In Emergency Situations
While responding seems like the prudent choice, in a crisis or emergency situation it may seem that you would logically need to react or operate in a split-second decision mode.
The reality is the best crisis managers are trained and practice a variety of scenarios precisely so they can respond rather than react. The difference is in preparation and thought.
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Helping Others Respond
- Make your expectations clear and help people understand when and where you expect response rather than immediate reaction.
- It is hard to encourage or inspire others to respond if you aren’t modeling it yourself.
- Once you are responding rather than reacting, you are in a better position to coach others based on your experience, citing examples and more.
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