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Most leaders want quick fixes and get irritated easily. But effective leadership requires patience, endurance, resilience and calmness in the face of crisis.
If a leader cannot have these qualities, then they cannot expect the same from their peers and subordinates.
The best managers are a combination of the two behaviours and are able to build a level of patience that helps them stay calm even in a crisis situation.
The U.S. Navy SEALS follow the maxim Slow is Smooth and Smooth is Fast, a product of their sixty years of experience in crisis situations, which means that acting fast does not necessarily lead to an effective solution.
It is crucial to be methodical, patient and to focus on reducing the time it takes to deliver value, instead of confusing operational speed with strategic speed. This involves going back to the drawing board and using the added experience to redesign the process of delivering value.
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The best style to use is one that has both a high concern for people and a high concern for the task.
With this, you can identify the best leadership approach to use, based on your people's needs, the task that they're doing, and the environment that they're working in.
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