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Mental models are the various thinking frameworks that are used to understand life, make decisions, and solve problems.
Just raw intelligence is not enough to solve problems. A different or a broader set of mental models can provide a different view of the problem, leading to an unconventional, new solution not thought of before.
A mental model is an explanation of how something works. They are beliefs, worldviews or frameworks of thinking. You carry a certain kind of thinking in you to arrive at a solution to a problem.
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“What Sherlock Holmes offers isn’t just a way of solving a crime. It is an entire way of thinking."
"Holmes provides... an education in improving our faculty of mindful thought...
As it does so, we become less and less able to know or notice our own thought habits and more and more allow our minds to dictate our judgments and decisions, instead of the other way around.
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To move from a System Watson- to a System Holmes-governed thinking takes mindfulness plus motivation.
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This mental model states that most actions made by people need not be categorized as malicious or intentionally bad, but simply a sign of incompetence and acting out of fear.
Many poor decisions and actions are not intentional but due to ineptitude. By following this mental model, we untie ourselves from unnecessary negativity and work towards a solution.
The mental model of relativity states that everyone's outlook, viewpoint and perspective are different from ours.
The same situation is looked in different ways by people, and understanding these variations can help us toward a meaningful dialogue with them. We can diffuse any inherent conflict by hearing out and identifying what we understand, making the other person feel listened to.