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Asynchronous communication is when the exchanges of information among colleagues, clients or businesses do not happen in real-time, but whenever the other person is able to communicate. Our workdays are already filled with async communication (like email) but the pandemic has forced a lot more people to leave their shared workspaces and sit at their homes.
Zoom and even instant messaging is synchronous communication, and async communication is actually slow and less collaborative among team members, something which leads to confusion and even isolation.
Remote work involves asynchronous communication, but also involves Zoom check-in meetings and real-time messaging, making it a hybrid activity.
The pandemic has forced async communication on various companies which are now facing the pros and cons.
Both Async and Sync communication is necessary in a workplace.
As real-time communication is necessary to boost team morale, employee engagement and creative brainstorming, we cannot rely on only asynchronous communication. The manager needs to balance the communication methods to create a model best suited for the company culture.
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