Learnsters 's Key Ideas from How To Win Friends and Influence People
by Dale Carnegie

Someone's name play a major role in their life. It's something that they hear right from their childhood!

• Remember that a person's name is the sweetest sound they can eveer hear.
• So, remember names of people. A way to do this, would be picturing them inside your mind, with their names.
• Use their names again and again in a convo. They would sincerely feel good about it. 
• Honour their names, if you can. If you're the leader, always keep others' names before yours.

When you start thinking about things that you might have done to save that important relation, your brain might enter in an endless loop of possibilities! Here are some points that might save you from entering that situation again, or might revive that tangled relation!

1. Don't criticize:

• Criticism, if not done positively, can impact a relation a lot. So, if you're not sure, dodge this as much as you can.
• Criticims in most cases works against you.
• The best would be a willingness to understand.