If you want to criticize to help someone improve their performance, approach it from a place of how you would want the information communicated to you.

Stay factual to avoid an emotional confrontation and make sure you create the space for it to be a conversation (versus a directive)...

Someone might resort to guilt when they don’t know how to advocate for themselves in more direct ways.

If you notice signs suggestive of guilt-tripping, use open-ended questions to encourage them to express themselves directly:

• “You seem upset. What’s going on?”
• “It s...

Don't:

• Make the pain about you.
• Have a go at them. "Why didn't you...?"
• Spread gossip. If they ask, forward their message verbatim.
• Give them advice.

Instead, ask them:

• What would you like me to d...