This is a psychological fact – Developing eye contact makes you confident. More people agree to your point when you make eye contacts with them and they’ll find you more confident. So when you are talking to someone new or a known person, make eye contact when talking or if someone is speaking to you.
Make sure you don’t stare at them as this will reduce their interest in conversation and they’ll find you an annoying person. Creating positive eye contact shows your interest.
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When you are doing the speaking, you should look the person you're talking to directly in the eyes, but not so much when you're the person listening.
Making eye contact while your interlocutor is speaking actually harms your perceived competence.
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