When you are doing the speaking, you should look the person you're talking to directly in the eyes, but not so much when you're the person listening.
Making eye contact while your interlocutor is speaking actually harms your perceived competence.
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Similar ideas to Be careful with eye contact
Eye contact is something you can practice and get good at.
Maintaining eye contact is one of the most important body language cues that you can give. Maining eye contact reflects confidence where even research indicates that high status people tend to look longer at people they're talking to than lower status people do.
Remember to be gene...
Proper eye contact can express that you're invested, listening and accepting of the other, while looking down or constantly shifting your gaze shows lack of interest and focus. Too much or too little eye contact can be off-putting, experiment to find the right amount.
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