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Countering The Great Resignation

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Countering The Great Resignation

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Unblock communication

Walkouts and checkouts happen when employees don't feel heard, respected or considered. Some people close down and shut off when they feel like they don't belong or are unimportant.

Managers can avoid this pitfall by frequently inviting people to speak up at work. These invitations should be a routine part of our engagement with each other.

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Disengaged at work

Disengaged at work

When people feel psychologically unsafe or undervalued at work, they often protest quietly and unconsciously. They may stop trying to work hard or may subtly undermine leadership. They may become disengaged at a great cost to the global economy.

If you're a leader and want to avoid...

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Aim higher

Just trying to avoid checkouts and walkouts is setting a low bar. We can strive for more by inviting people to bring their whole selves to work. We are more than the sum of our resumes.

When everyone can bring the entirety of life experiences, they can increase what they have to off...

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Be responsive

Sometimes, employees will raise issues that leader's don't agree with. At that moment, leaders can choose what kind of culture they will have.

At a minimum, we can have a dialogue. We can try to find some common ground. If that is not possible:

  • Employees can choo...

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How to start unblocking communication

On Monday morning, talk to ten different people at your organisation and ask them in person or online:

"What don't we talk about around here that we should be talking about?"

You may get awkward silence at first, but later people will probably come back to you with an answer....

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zayden

Dilbert cartoons and the Office are way too accurate.

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Empathy and teamwork

When a boss is yelling at people or being short with them, talk to them behind closed doors and say, "Hey, you were really short with us in the meeting. Are you OK?" Try and get across that you think they're acting out of character and you want to check on them.

Communication is About Listening

Most of us think communication is about speaking or being heard. Equally important is being able to listen to the underlying causes of why people would want to use your product or service or become your follower. 

When people see discipline, consistency and crystal-clear belief, they fee...

Understanding rituals

  1. A ritual is something to which we assign meaning and intention.
  2. A ritual has a regular cadence, repetition, like every morning or once a week or month.
  3. A ritual goes beyond its practical purpose.

To understand a ritual, ask when employees at your company f...

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