Learn more about teamwork with this collection
Ways to counter the Great Resignation
Strategies for making better decisions
Tips for giving effective feedback
How to start unblocking communication
On Monday morning, talk to ten different people at your organisation and ask them in person or online:
"What don't we talk about around here that we should be talking about?"
You may get awkward silence at first, but later people will probably come back to you with an answer. By asking this question, you have created an openness to keep asking questions.
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Disengaged at work
When people feel psychologically unsafe or undervalued at work, they often protest quietly and unconsciously. They may stop trying to work hard or may subtly undermine leadership. They may become disengaged at a great cost to the global economy.
If you're a leader and want to avoid...
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Unblock communication
Walkouts and checkouts happen when employees don't feel heard, respected or considered. Some people close down and shut off when they feel like they don't belong or are unimportant.
Managers can avoid this pitfall by frequently inviting people to speak up at work. These...
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Be responsive
Sometimes, employees will raise issues that leader's don't agree with. At that moment, leaders can choose what kind of culture they will have.
At a minimum, we can have a dialogue. We can try to find some common ground. If that is not possible:
- Employees can choo...
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Aim higher
Just trying to avoid checkouts and walkouts is setting a low bar. We can strive for more by inviting people to bring their whole selves to work. We are more than the sum of our resumes.
When everyone can bring the entirety of life experiences, they can increase what they have to off...
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How to improve expert communication
- Ask different experts different questions. Rather than asking experts: "Will this drug work?', ask some of them, "Is there good evidence about whether the drug will work?" Qualified experts won't always know the answer to the first problem, but will know the answer to the l...
Awkward silence is a tool for emotional intelligence
The rule of awkward silence: When you are faced with a challenging question, instead of immediately attempting an answer, take your time - about 15 seconds or longer - to think deeply before you share your thoughts.
While it may feel awkward at first, it is an exce...
3. "What's important to you?"
When you know your partner is trying to make an important decision, ask them this question. Another way to ask it is, "What do you really want?"
- To understand your spouse's thoughts and needs, it's necessary to know their heart-felt answer to this question.
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