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How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
2. Standards are what you tolerate
As the leader, it is your fault when your team members under-performed because you accepted and tolerated it. Not standing for less than excellent performance is more important than setting lofty standards.
73
486 reads
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"Instead of letting the situation dictate our decisions, we must dictate the situation."
JOCKO WILLINK
82
1.49K reads
3. All team members must be bought in to the mission
To do so, they must know the "why" behind the mission. When each team member understands the goals and reasons for a mission, everyone benefits.
66
448 reads
1. Seize accountability, don't avoid it
When something goes wrong, you should seek responsibility instead of avoiding it. You, as the leader, need to figure out what you can do to correct for the team.
68
530 reads
4. Prioritize, then execute!
In high intensity & high pressure environments, in order to be effective, one has to prioritize the most important thing and tackle it first. Then, repeat.
67
527 reads
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3. Performance is just as important as functionality and design
This is a key part of UX, and in my experience, nothing other than perfect will do. As Todd DeCapua says in "Why performance engineering is essential to business success," if your page takes more than two seconds to load, people are likely to assume that it has issues and walk away. So it’s impor...
2. What Are You Feeling?
- What people often find is that the more they remove themselves from distraction, the more they are forced to actually deal with a lot of the emotions that they’ve been avoiding for a long time.
- It takes time to become comfortable with all of your emotions.Â
- BUT, emotions can ...
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