Assertiveness training teaches more than just how to be assertive. Assertiveness training teaches people how to handle tense situations without being confrontational but also without giving up their personal autonomy.
When people know that their needs matter and that they have the right to prioritize their own needs they can listen to others and communicate clearly and openly without being combative but also without letting themselves be manipulated.
Assertiveness training encourages people to speak up for themselves and make their feelings known.
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