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Accountability is key. The more you can involve the entire social circle, the better the odds they’ll actually follow through.
You can spend 10 minutes giving someone life-changing advice, but your advice would be much more effective if you knew a friend, a family member, ...
To get someone to act on your advice, it’s going to mean giving up at least some of the credit for it.
When the person receiving your advice feels like they had a hand in creating it—with guidance from you, the expert, of course—they’re far more likely to act on it.
In this case, you’re showing your work because it instills trust, and trust is critical for acceptance.
When you show you work, the person you’re advising doesn’t have to take your recommendations on blind faith. They can see exactly how you got to your advice and buy int...
This underscores the importance of starting on the right foot. If you upset the person you’re trying to help, they’ll wall themselves off.
It's important to use empathy, but don’t get too friendly. Take a careful balance between making someone like you and assert...
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Before we can offer advice, suggest solutions, or effectively interact with another person in any way, we must seek to deeply understand them and their perspective through empathic listening.
To listen empathically requires a fundamental paradigm shift. We typically seek first to be underst...
Being cc’ed on an email or invited to an instant message group is a new opportunity for you to look at who’s in the “room”—and introduce yourself.
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