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Harper A.
@harzaa11
Show understanding
Show others that you understand them. For example, say “I understand” or “I see what you mean.” It gives them a sense of comfort that their words and feelings are relatable.
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Laila M.
@lailaim23
The Art of Mindful Communication
The Art of Communication
We have the oppo...
Bring out the "best of yourself"
Make a conscious effort to bring out the best in someone else through your communication.
This makes communicating less "me-centric," which is talking to hear yourself talk, or talking "at" someone rather than "with" them, or being more interested in wanting to "capture" their attention for some kind of pay off.
Painting with words
It's helpful to know that what we say to someone else, might not be what we would want said to us.
Adaline W.
@adalinew11
7 Communication Mistakes You Should Avoid in Business
Effective communication
... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professi...
Effective Communication is vital in business
- It helps to create effective brand messaging. It determines how your brand is perceived and also builds trust with customers.
- Customer service relies on good communication. "60% of consumers have stopped doing business with a brand due to a poor customer service experience." Microsoft’s 2016 Global State of Customer Service Report.
- It enables positive team relationships. Effective communication helps to unite teams and create a safe environment to express themselves.
It helps to prevent misunderstandings and conflicts. It can help to defuse a potentially explosive dispute while bad communication can set it off.
Worst Communication Mistakes
- Using a One-Size-Fits-All Communication Approach. Tailor the communication style to the intended audience.
- Speaking More and Listening Less. Listen to what is said, how it is said, and to what is not said.
- Assuming Instead of Asking More Questions.
- Using Negative Tone. Choose words carefully to eliminate negative reactions.
Avoiding Difficult Conversations.
Reacting, Not Responding.
Not Keeping an Open Mind. Accept and respect differences, listen without judgment and consider all sides of an issue.
Kyle Red
@redkyle
The Essential Resource We’re All Wasting - Mindful
We Are Wasting Attention
Attention is the most fundamental human resource to our lives, relationships, and quality of work, yet none of us are connecting like we once did.
The intense focus that we...
Managing Attention
How we manage our attention drives how we manage ourselves. How we manage our collective attention drives collective performance.
At work, as the number of inputs and distractions increase, controlling our attention becomes an essential skill to master. When we focus our attention on a project or campaign, the chances are that focused attention will lead to our most exciting moments in life.
Attention Drives Meaningful Connections
Strong relationships are formed by the exchange of attention. If you have even been on a video call with someone that seems clearly distracted, how does it make you feel? When the family is engaged with their individual phones while eating dinner, how connected does the family seem?
Attention is a way to deepen a connection. When we understand the function of attention, we can be more conscious of how we use it.
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