Ideas from books, articles & podcasts.
Saying things like 'I understand why you'd feel that way...' or 'Anyone would feel like that in the same situation' validates the other person's emotions and completely disarms them.
created an idea from a article:
MORE IDEAS FROM THE SAME ARTICLE
The best way to keep an argument calm is to be as kind as possible. Respectfully acknowledge the other person's viewpoint, even if you don't agree with it.
Quoting incorrect information weakens your point, which is essentially an automatic loss.
If the other person is truly getting out of control, it's often best to disengage. A perfect phrase to drop is: 'If you say so.'
During an argument, think like a salesperson and try to be as persuasive as possible. Facts don't persuade, emotions do.
Instead of casting blame and saying things like "you did this" and "you did that," try using "I" statements.
Losing your temper will only anger the other person, which will heighten the argument.
created 16 ideas
created 1 idea
❤️ Brainstash Inc.