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Validate the emotions of the other person
When we acknowledge and validate how someone feels, we send them the message that we understand them on a deeper level.
When we validate another person's emotion by naming it and acknowledging that we understand it, we give the other person the right to feel the way they do without shame or fear.
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2.16K reads
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Unsing open-ended questions
Being a good listener is not about getting the facts about what made them upset. It is to be supportive, offer encouragement, and empathize.
Ask open-ended questions to communicate that you're interested in them. Avoid questions beginning with 'Why' and use 'What' or 'How' instead....
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2.28K reads
Validate your own emotions
Defensiveness sabotages your ability to be a good listener. People become defensive when they feel threatened in a relationship.
The best way to avoid defensiveness and continue to listen well, even when you're upset, is to practice validating your own emotions. Say to yourself tha...
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Reflect on what you’re hearing
Paraphrase what the person has said back to you.
When we reflect back what another person is saying, we are making them feel heard and understood. When people feel genuinely heard, they feel connected.
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Focus on the person, not the problem
Our ability to solve problems is helpful in life, but it is the wrong thing to do in situations when people simply want to be heard, understood, and feel connected.
When someone is scared, angry, depressed, or just upset, they don't want to feel like something is wrong wit...
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The ability to be a good listener
The idea of being a good listener is almost a cliche. Yet, most of us are terrible at it.
Becoming a good listener is not that difficult if you know where to start and are willing to practice. If cultivated, the quality of your most important relationships will dra...
521
2.91K reads
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How Emotional Acknowledgment Influences Trust
- The simple act of verbally acknowledging how your coworkers are feeling can help you form deeper connections with them.
- Acknowledging negative emotions boosts trust more than acknowledging positive emotions. When you acknowledge negative emotions, p...
Getting People To Like You: The Most Important Thing To Do
- When you meet someone don’t judge, but listen attentively. Validate your thoughts without colouring them with prejudice or judgement.
- Take your time to understand the person’s needs, wants, dreams and aspirations.
- If during listening you come across stuff you don’t underst...
Emotions allow other people to understand us
When we interact with other people, it is important to give clues to help them understand how we are feeling. These clues might involve emotional expression through body language, such as various facial expressions connected with the particular ...
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