Criticism as a competitive edge

Taking criticism can be a hard thing. At some point, you will find someone who wants to tell you how to do things better.

But feedback can also be a good thing as you can use the criticism to give you a competitive edge.

Criticism means someone wants to tell you what you're doing for them. It is an opportunity to learn more about the person and change them into satisfied customers or audience members.

Take some time before you respond. Someone who can take and act on criticism means they c...

When giving feedback, it's a mistake to start by saying something good, followed by the criticism, and then wrap it up with some kind words. Most people would rather just get the bad news out of the way.

It is better to give the bad news first, then you can tell them what they're good at a...