5 key areas of emotional intelligence

  • Self-awareness: it involves knowing your own feelings. 
  • Self-management: it involves being able to keep your emotions in check when they become disruptive.
  • Motivation, for the sake of personal joy, curiosity or the satisfaction of being productive.
  • Empathy: the skill and practice of reading the emotions of others and responding appropriately.
  • Social skills: this can include finding common ground with others, managing others in a work environment and being persuasive.

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