Identify and deal with your emotions: Take time apart to vent, then return to the problem.
Address legitimate problems once you’re both calm: Before you jump to solutions, make sure you and the other person agree on what the problems really are. Propose solutions that are mutually beneficial.
End on a cooperative note: Make sure that the last intention you communicate is a cooperative one.
Emotional intelligence is a measure of how well we understand our emotions and the emotions of others. Learn about and develop your emotional intelligence.
It's a shame so few of us are taught the basics of how to interact constructively with each other. If you never were, we're here to help. Unlike topics like math or science, social skills are more of a "learn on the job" kind of skill.
Emotional intelligence (or E.I.) is your ability to be aware of your own emotions, to recognize emotions in others and use that information to guide your behavior.
Self-awareness: Do you get anxious in loud environments? Self-awareness is knowing these things about yourself.
Self-regulation deals with your ability to manage your own emotions.
Motivation: You know how to motivate yourself and create or continue projects because you choose to.
Empathy: It means recognizing the emotions of others.
Socialization: It is your ability to navigate social situations, including conveying your ideas to co-workers or dealing with a conflict in a relationship.
Our own fears keep us from confronting others. We fear that we'll lose something, hurt someone we care about, or that it will accomplish nothing.
Recognize that fear in yourself and identify the real issues that led to the conflict.
When you are able to discuss the issue, instead of firing accusations, describe your behavior using "I" statements: "I feel hurt that .............................."