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Max Johnston

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Resolving Disagreements

Resolving Disagreements
  • Identify and deal with your emotions: Take time apart to vent, then return to the problem.
  • Address legitimate problems once you’re both calm: Before you jump to solutions, make sure you and the other person agree on what the problems really are. Propose solutions that are mutually beneficial.
  • End on a cooperative note: Make sure that the last intention you communicate is a cooperative one. 

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IDEA EXTRACTED FROM:

Emotional Intelligence: The Social Skills You Weren't Taught in School

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