List behavior, results, and feelings

A great formula that puts it all together: “When you [their behavior], I feel [your feelings].”

When used with factual statements, rather than judgments or labels, this formula provides a direct, non-attacking, more responsible way of letting people know how their behavior affects yo...

Being factual about what you don't like in someone's behavior (without overdramatizing) is an important start. 

The same should be done in describing the effects of their behavior. Don’t exaggerate, label or judge; just describe.

Having an understanding of how the curse of knowledge affects people’s thinking can help you anticipate their behavior more accurately.

If you are aware that someone else is more knowledgeable in a certain field than others, you can take this into account when predicting how they will behav...