Apologies and understanding

An apology is not telling others we feel sorry they are angry it is telling them we understand why they are angry with us, regret making them feel that way, and wanting to take their anger away. 

An effective apology is showing the person we understand why they are hurting.

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If someone hurt you this year, forgiving them may improve your health (as long as you're safe, too)

If someone hurt you this year, forgiving them may improve your health (as long as you're safe, too)

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