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How to create a positive work environment
Conflict resolution strategies
Effective communication in the workplace
When we criticize the anger, we are providing fuel to the fire, leading to further aggression on the angry person's part. If we ignore and give in, we are setting a wrong example and the person learns that it is ok and effective to be angry.
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There are certain predictable situations, times, events and triggers where anger appears. Sometimes when we act spontaneously or reactively, the other person can get stressed and defensive, and the symptoms for those emotions can be misinterpreted as anger.
A way out of this is to approach ...
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Unchecked self-talk can easily turn into self-delusion. The stories we create almost always make you look like the good guy and cannot be termed as objective.
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Anger is an emotion, while aggression is a behavior. They differ entirely in one central dimension - control.
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