How you react to challenges either sets you up for success or puts you on the track to full-on meltdown mode.
To help you bounce back from adversity, practice optimism instead of complaining. What can you learn from this situation? Ask constructive questions to see what you can take away from the challenge at hand.
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If someone is upsetting you, don’t jump to conclusions. Instead, allow yourself to look at the situation in a variety of ways. Try to look at things objectively so you don’t get riled up as easily.
Emotionally intelligent people tend to use more specific words that can help communicate deficiencies, and then they immediately work to address them.
Centering on verbal and non-verbal cues can give you invaluable insight into the feelings of your colleagues or clients.
Practice focusing on others and walking in their shoes, even if just for a moment. Empathetic statements do not excuse unacceptable behavior, but they help remind you that everyone has their own issues.
Take stock of what stresses you out, and be proactive to have less of it in your life.
If you know that checking your work email before bed will send you into a tailspin, leave it for the morning.
Emotionally intelligent people don't get offended or defensive when facing criticism.
They take a few moments to understand where the critique is coming from, how it is affecting others or their own performance and how they can constructively resolve any issues.
In addition to being aware of your own emotions and the impact you have on others, emotional intelligence requires you to be able to regulate and manage your emotions.
How to improve self-regulation: