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If someone is upsetting you, don’t jump to conclusions. Instead, allow yourself to look at the situation in a variety of ways. Try to look at things objectively so you don’t get riled up as easily.
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Emotionally intelligent people tend to use more specific words that can help communicate deficiencies, and then they immediately work to address them.
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Centering on verbal and non-verbal cues can give you invaluable insight into the feelings of your colleagues or clients.
Practice focusing on others and walking in their shoes, even if just for a moment. Empathetic statements do not excuse unacceptable behavior, but they help remind you that everyone has their own issues.
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Take stock of what stresses you out, and be proactive to have less of it in your life.
If you know that checking your work email before bed will send you into a tailspin, leave it for the morning.
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How you react to challenges either sets you up for success or puts you on the track to full-on meltdown mode.
To help you bounce back from adversity, practice optimism instead of complaining. What can you learn from this situation? Ask constructive questions to see what you can take away from the challenge at hand.
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SIMILAR ARTICLES & IDEAS:
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Key Ideas
Assertive communication allows us to take responsibility for ourselves and our actions without judging or blaming other people.
Emotionally intelligent people know how to communicate ...
The emotionally intelligent person knows how to stay calm during stressful situations.
They don't make impulsive decisions and understand that in times of conflict the goal is a resolution.
Emotionally intelligent people make sure they understand what is being said before responding.
They also pay attention to the nonverbal details of a conversation. This prevents misunderstandings, allows the listener to respond properly and shows respect for the person they are speaking to.
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Is the measure of an individual’s abilities to recognise and manage their emotions, and the emotions of other people, both individually and in groups.
There is no correlation between IQ and EQ scores.
IQ has no connection with how people understand and deal with their emotions and the emotions of others (EQ).
You simply can’t predict emotional intelligence based on how smart someone is.
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... so they don't overwhelm you and affect your judgment.
In order to change the way you feel about a situation, you must first change the way you think about it.
Increased fear of rejection: “I’m applying for my dream job. I’ll be devastated if they don’t hire me.”
Decreased fear of rejection: “I’m applying for three exciting positions. If one doesn’t pan out, there are two more I’m well qualified for.”
How we handle stressful situations can make the difference between being assertive versus reactive, and poised versus frazzled. When under pressure, the most important thing to keep in mind is to keep our cool.