deepstash

Beta

Effective Communication Is Something You Learn, Not Something You're Born With

Real dialogue

Develop rapport by engaging in real dialogue.

People who engage in dynamic, interactive dialogues, rather than defaulting to stale monologues, establish trust, develop rapport and experience greater empathy from their audiences.

147 SAVES


This is a professional note extracted from an online article.

Read more efficiently

Save what inspires you

Remember anything

IDEA EXTRACTED FROM:

Effective Communication Is Something You Learn, Not Something You're Born With

Effective Communication Is Something You Learn, Not Something You're Born With

https://www.entrepreneur.com/article/308168

entrepreneur.com

9

Key Ideas

Learning to communicate effectively

Effective communication is an attainable and deliberately acquired skill set, one that can be learned and practiced over time.

While it’s true that individual attributes can make these abilities easier to acquire, there is nothing that the world’s best communicators have that you can’t acquire through hard work.

Smoke out original though

To become a more effective communicator, you must 'smoke out' original thought. Rather than conforming to the status quo, make a conscious decision to abandon overdone and clichéd material/

Citing tired platitudes might win you a few "cool points" in social media circles, but they will only take you so far if you're truly striving to effectuate change. 

Prepare an impactful delivery

Once you’ve developed a fresh idea, work on organizing your message and polishing your delivery. Think about:

  • How  you will launch a stunning opening and closing line
  • How you will organize your material succinctly so that it is both moving and memorable (perhaps tweetable and repeatable)
  • Compelling details that should be included.
  • Your vocal and non-verbal communication (body language).

Ask for feedback

It's often a good idea to send your draft material to someone you trust for honest, constructive feedback.

Practice it in front of someone with a good eye and ear for impeccable delivery. Whatever you do, don't become defensive. Throw your ego out the door and apply what you learn.

Use active listening to your advantage

Poor listening skills create roadblocks to communication, especially when the single-minded goal of the speaker is to be heard.

A speaker communicates best while he or she listens actively, which helps them to respond more organically to the needs of the audience, while simultaneously expanding their understanding of the nuanced dialogue taking place. 

George Bernard Shaw

George Bernard Shaw

“The single biggest problem in communication is the illusion that it has taken place.”

Real communication

... involves purposeful exchanges between all interested parties

If you’re doing all the talking, you’re not maximizing opportunities to create reciprocal understanding or expand the reach of your thought leadership. 

Real dialogue

Develop rapport by engaging in real dialogue.

People who engage in dynamic, interactive dialogues, rather than defaulting to stale monologues, establish trust, develop rapport and experience greater empathy from their audiences.

Follow-up with your audience

Check in with your audience to make sure that they "got" what you intended to give:

  • Emphasize the main points of the presentation by strategically reintroducing them at the end.
  • Elicit feedback and answer audience questions, especially when a live Q&A session is part of the engagement. It allows the audience to flesh out any unanswered questions, resolve any misunderstandings and walk away with greater value.

EXPLORE MORE AROUND THESE TOPICS:

SIMILAR ARTICLES & IDEAS:

Effective communicators rely on structure
  • People will retain structured information up to 40% more accurately than information that is presented without structure.
  • Having a clear structure for communicating helps you...
The 3-I's: Issue, Illustration, Invitation
  1. Outline your issue or explain your idea in simple terms
  2. Use an illustration to expound on your main point - it can be funny or inspirational stories, jokes, metaphors, or analogies. 
  3. Give an invitation, a way in which your listener is able to respond. Your goal is to throw the ball into your listener’s court. It can be as simple as “What do you think?”
The 3-Ws: What? So what? Now what?
  1. Define your key idea or argument concisely. You should be able to boil it down to one sentence, or two at most.
  2. The “So what?” forces you to answer the question of why the issue should matter to your audience. Explain how your listeners will be affected if they don’t respond to the issue. Make use of research or evidence.
  3. The “Now what?” is where you give your listener a concrete way to move forward to the next immediate step. 

one more idea

Ignore your inbox when you wake up

Responding to emails as soon as you receive a notification gives others the impression that you’re at their beck and call. It also prevents you from reflecting on your own priorities for...

Empty your inbox daily
  • Do. If the email is actionable and takes under two minutes, then do the task ASAP.
  • Delegate. Forward the right tasks to the right people.
  • Defer. Reply to the message at a better time.
  • Delete emails that are not important or that you can delegate. 
  • File. Add messages that contain information you will need to your archives.
Stop CC’ing everyone

To avoid filling the email box of staff members, only CC the relevant parties. Ask your team to respond to you individually instead of using the reply-to-all button.

5 more ideas

Steve Job's effectiveness boiled down to this:

He inspired team members first so that they were driven to live up to his exacting standards when the situation called for it.

Get this equation backwards and you will wonder why&...

The formula for being an inspirational driver
  • Know your "noble cause." Jobs understood that if teams don’t find their work meaningful, they perceive challenging directives from a leader as arbitrary demands rather than a call to sacrifice for a higher purpose.
  • Tell your story early and often. If you can’t weave your ideas into a clear, compelling story, those ideas remain abstract words likely to be forgotten.
  • Push, but within boundaries. Make sure you have a clear end point and time line in mind before you go into "push" mode. Intense work with no clear end in sight is demoralizing.