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4 different types of difficult people
- The Downers (the Negative Nancys): almost impossible to please, they always have something bad to say. They complain, critique and judge.
- The Know It Alls: They like to show off and to impress. They use name-dropping and comparisons.
- The Passives: They d...
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When trying to understand difficult people, search for their value language.
A value language is what someone values most. It is what drives their decisions. For some people it is money; for others, it is power or knowledge.
Don't try changing people, try understanding them.
When you try to change someone they tend to resent you, dig in their heels, and get worse. The way to disengage a difficult person is to try understanding where they are coming from.
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Accept them exactly as they are.
Accept that they are unable to change, at least at this point in time. Unless you see real change — proof that this person is making an effort to listen and meet you halfway — you can assume that their behavior is what it has always been.
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The process of breaking up can sometimes be compared to the death of a loved one.
- Remember that time will help ease the pain.
- Keeping busy can help.
- Do not...
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Difficult people defy logic. They create unnecessary complexity, strife and worst of all stress.
90 % of top performers are skilled at managing their emotions in times of stress in order to remain calm and in control. They have well-honed coping strategies that they employ to kee...
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