4 different types of difficult people - Deepstash
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4 different types of difficult people

  • The Downers (the Negative Nancys): almost impossible to please, they always have something bad to say. They complain, critique and judge. 
  • The Know It Alls: They like to show off and to impress. They use name-dropping and comparisons.
  • The Passives: They don’t contribute much and let others do the hard work.
  • The Tanks: They are explosive and bossy. They want their way and will do anything to get it.

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Disengaging difficult personalities

Don't try changing people, try understanding them.

When you try to change someone they tend to resent you, dig in their heels, and get worse. The way to disengage a difficult person is to try understanding where they are coming from.

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Finding The Value Language

When trying to understand difficult people, search for their value language.

A value language is what someone values most. It is what drives their decisions. For some people it is money; for others, it is power or knowledge.

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tucker

“No one can whistle a symphony. It takes a whole orchestra to play it.” - one of my favourite quotes about teasm, by Luccock

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Handling People

  • Don’t criticize, condemn or complain. People learn faster and retain knowledge more effectively when rewarded for good behavior than punished for bad behavior.
  • Give honest and sincere appreciation. The only way to get a person to do anything is by giving them what they...

The attitude of happy people

The attitude of happy people

  • They're optimistic. Bad things happen to all of us. Happy people don't complain, whine or let pessimism become a self-fulling prophecy.
  • They view problems as challenges. They focus on solutions to the problem and reflect on what they're grateful for.

4. Comment On Actionable Things

To help people improve talk about things they can do something about, rather than those out of their control. Critiquing the former makes your criticism constructive; critiquing the latter makes the person feel bad as they can’t do anything about it, even if they want to.

Understand the per...

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