Be hearty in approbation and lavish in praise.
MORE IDEAS FROM THEBOOK
Once I did bad, that I heard ever. Twice I did good, that I heard never.
Rule 7: Let the other man feel that the idea is his.
Rule 8: Try honestly to see things from the other person's point of view.
Rule 9: Be sympathetic with the other person's ideas and desires.
Rule 10: Appeal to the nobler motives.
Rule 11: Dramatize your ideas.
Rule 12: Throw down a challenge.
Everybody likes a compliment.
Rule 1: Begin with praise and honest appreciation.
Rule 2: Call attention to people's mistakes indirectly.
Rule 3: Talk about your own mistakes before criticizing the other person.
Rule 4: Ask questions instead of giving direct orders.
Rule 5: Let the other person save face.
Rule 6: Praise the even the slightest improvement.
Rule 7: Give the other person a fine reputation to live up to.
Rule 8: Use encouragement. Make the fault seem easy to correct.
Rule 9: Make the other person happy about doing the thing you suggest.
Rule 1: The only way to get the best of an argument is to avoid it.
Rule 2: Show respect for the other man's opinions. Never tell a man he is wrong.
Rule 3: If you're wrong, admit it quickly and emphatically.
Rule 4: Begin in a friendly way.
Rule 5: Get the other person saying "yes, yes". immediately.
Rule 6: Let the other man do a great deal of the talking.
Everything you and I do springs from 2 motives: the sex urge, and the desire to be great
Principle 1: Do not criticize, condemn or complain
Principle 2: Give honest and sincere appreciation
Principle 3: Arouse in the other person an eager want
Rule 1: Become genuinely interested in other people
Rule 2: Smile
Rule 3: Remember that a person's name to them is the sweetest and most important sound in any language
Rule 4: Be a good listener. Encourage others to talk about themselves
Rule 5: Talk in terms of the other man's interest.
Rule 6: Make the other person feel important - and do it sincerely.
Few human beings are proof against the implied flattery of raft attention.
“When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.”
Be a good listener. Encourage others to tell you about themselves.
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