Ideas from books, articles & podcasts.
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by Dale Carnegie
Rule 1: Become genuinely interested in other people
Rule 2: Smile
Rule 3: Remember that a person's name to them is the sweetest and most important sound in any language
Rule 4: Be a good listener. Encourage othe...
Rule 1: The only way to get the best of an argument is to avoid it.
Rule 2: Show respect for the other man's opinions. Never tell a man he is wrong.
Rule 3: If you're wrong, admit it quickly and emphatically.
Rule 7: Let the other man feel that the idea is his.
Rule 8: Try honestly to see things from the other person's point of view.
Rule 9: Be sympathetic with the other person's ideas and desires.
Rule 10: Appeal to...
Rule 1: Begin with praise and honest appreciation.
Rule 2: Call attention to people's mistakes indirectly.
Rule 3: Talk about your own mistakes before criticizing the other person.
Rule 4: Ask questions instead ...
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