Listen - Deepstash

Listen

  • Give the difficult person a chance to finish without interrupting. 
  • Ask clarifying questions if confused, and use paraphrasing and mirroring to check the accuracy of hearing.
  • Acknowledge the other person's feelings. So, if the other person is angry, say, "You must be feeling very frustrated..."

299

1.05K reads

CURATED FROM

IDEAS CURATED BY

valentinawdd

Creator. Unapologetic student. Lifelong coffee ninja. Internet nerd. Bacon lover.

The idea is part of this collection:

Hiring Without an Office

Learn more about communication with this collection

How to build trust in a virtual environment

How to manage remote teams effectively

How to assess candidates remotely

Related collections

Similar ideas to Listen

Allow Time For Questions

Through questions others can better process what’s happened, and it allows you to clarify and solidify details of the conversation. 

If you aren't sure that the other person fully comprehended the conversation, ask clarifying questions to check their understanding.

Listen actively

Resist the common urge to think about what you’re going to say next while your counterpart is talking and listen carefully to her arguments, then paraphrase what you believe she said to check your understanding. 

Acknowledge any difficult feelings, like frustration, behind the messag...

How to motivate people

Some techniques to enhance motivation:

  • Acknowledge what the person says to show that you're really listening.
  • Clarifying can deepen mutual understanding.
  • Validating a person's feelings is essential so they don't feel judged.
  • Ask ho...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates