1. Set Up a Feedback System - Deepstash
Upskilling: Preparing For The Future

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Identifying the skills needed for the future

Developing a growth mindset

Creating a culture of continuous learning

Upskilling: Preparing For The Future

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1. Set Up a Feedback System

1. Set Up a Feedback System

Delibarately set coaching conversations into every interaction (as time permits). As the leader or sales coach, you are responsible for helping your teams "fine-tune" your message to clients.

Building feedback allows the person grow into the kind of salesperson they want to be. 

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2. Open with Empathy

2. Open with Empathy

You're not just a coach -- at the end of the day you're still a human just like every worker you have beside you and it's important to check in with them from time to time. 

The key to sales coaching is empathy. The simple check-ins opens the conversation to the possibility of real feedback...

4

15 reads

CRAIG WORTMANN

You need to adjust your mindset to think of feedback as a practice. It's something that you do over and over again as part of daily business.

CRAIG WORTMANN

4

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CRAIG WORTMANN

You can't build competence without confidence.

CRAIG WORTMANN

4

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4. Collaborate on Redefining Excellence

4. Collaborate on Redefining Excellence

The key for sales coaches is to collaborate with their salespoeple to get the most of what they have, taking into account, of course, the changes in people's situations and shifts in the buiness landscape.

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3. Focus on The Two Important Questions

3. Focus on The Two Important Questions

When providing feedback about specific performances we must use the simple framework that builds salespeople's confidence and competence:

"Did Well" and "Do Differently"

These two phrases builds confidence by asking what they did well while you add your own observations and addressing...

4

11 reads

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