1. Empathy. Give trusted co-workers the benefit of the doubt by assuming the good in them. It goes a long way toward instilling loyalty and trust in you from your team.
2. Awareness. Care deeply about the welfare of the team members. Don't view them only as cogs in a machine.
3. Building community. Build community where both employees and customers can thrive.
4. Persuasion. Rely on persuasion rather than coercion to create internal motivation required to complete the task effectively.
5. Conceptualization. Servant-leading entrepreneurs focus on the big picture and don't get overly distracted by daily operations and short-term goals.
6. Growth. Care passionately about the personal and professional growth of each member of the team.

Instead of increasing the number of productive hours, we can focus on getting the right things done in a timely way. We also need to restore and balance ourselves, our colleagues, family and environment, instead of a neurotic or pathological focus on deadlines.

Find out what's truly important to us and use the finite resource of time wisely.

Phantom workload looks like real work but results in massive unproductivity and even conflict in an organization. The pressure to meet unrealistic expectations causes a vicious cycle of further workload.

Leaders need to take a hard look at what is being avoided or not addressed. Facing difficult tasks that were 'swept under the carpet' earlier strengthens them further to make hard decisions and face difficult people and situations.

.... with your early supporters. Get people excited in advance. There is a risk if the production run goes south, but this is a good way to pay for early production costs.

Just because somebody tells you no, that’s their limitation.

Just keep pressing forward until you feel you’ve come to the end of the path, but do not let the end of your path be because someone else does not believe in your idea.