A reaction is a thoughtless action often based on emotions, and it’s not the most rational or appropriate way to act.
Responding, on the other hand, is taking the situation in, and deciding the best course of action based on values such as reason, compassion, cooperation, etc.
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Consider what the most intelligent and compassionate response might be. What can we do that will help our relationship, teach, build a better team or partnership, make the situation better, calm everyone down, including ourselves?
To be mindful, pay close attention to how your mind reacts. It means watching yourself when something happens that might normally trigger some kind of emotional reaction.
We must pause for however long it takes and prevent immediate actions based on internal reactions. We can watch the urge to act irrationally arise, breathe, and then let it go away.
If necessary excuse yourself and return to the issue only when you’re confident you can ...
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A reaction is instant and driven by the beliefs of the unconscious mind. When you say or do something “without thinking,” that’s the unconscious mind making decisions in your stead.
Responses, on the other hand, are slower and based on information from both the cons...
Often enough, figures and facts are preferred to stories in the working environment, and this actually leads to building up a certain distance among the very team members or between the company and its customers.
On the other hand, sharing a personal story makes people get cl...
According to the original psychoanalyst, Sigmund Freud, our ego is part of our personality that is between the id (our primal, animalistic instincts), our superego (the mature personality formed by the kind of upbringing and social influences in one’s life) and reality.
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