Address the past if possible and resolve any emotional leftovers you might have: vent to a friend or keep a journal.
Emotional baggage becomes more fuel when your bomb goes off.
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Take a deep breath. It will slow down your fight or flight response and allows you to choose a more thoughtful and productive response.
Not all intense responses are overreactions.
The problem arises when you start to react in a bigger way than justified. Overreactions never make the situation better.
This way, you can learn to be more in control of your reactions:
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After you're confident you've uncovered all objections, address the most important objection first. Once you work through the greatest barrier to moving forward, other concerns may no longer matter as much to the buyer.
You should do your best to resolve their issue right away if possible....
Emotions don’t actually last very long. It’s in the nature of emotions to be intense but fleeting:
Most people have an aversion to talking about or showing their feelings. As a result, many people have become quite distanced from their feelings, which makes it hard for them to even recognize how they're feeling in any given moment
Spend a few minutes every day acknowledging your emotion...
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