Learn more about teamwork with this collection
The role of coffee in social interactions
Different types of coffee and their preparation
The impact of coffee on society and economy
When you feel a conversation heating up—fast—it’s probably time to step in and help mediate.
Pay close attention to the argument, and try to find some common ground between the two (or more) battling it out. If you can’t find anything, then come up with a suggestion of your own. Try to ease the tension, not add fuel to the fire.
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Sometimes, things don’t seem to calm down on their own, and some sort of intervention is clearly needed.
If you’re fairly in tune with your colleagues and can pinpoint a relevant segue, jump on that chance. You’ll help get the discussion back on track...
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Sometimes things get heated in the office, and people lose their temper. It happens when people are working hard and trying to do their best.
If you trust your team and know your colleagues well enough to recognize something as just out of character, it might be best to ju...
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Active Listening: To listen actively. Pay close attention to the words the other person emphasizes and the phrases they repeat, as these are often the most important to them and thus the best candidates for mirroring.
So much of the internal problems we have start from beating ourselves up.
Pay attention to how you speak to yourself and try to come to an internal conversation that is not about being hard on yourself.
Engaging in arguments often leads to a no-win situation. Even if you win the argument, you still lose, and the other person is likely to hold onto their opinion.
Instead of arguing, it's better to focus on finding common ground. Avoid the points of disagreement and identify the areas where ...
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