Mediate
When you feel a conversation heating up—fast—it’s probably time to step in and help mediate.
Pay close attention to the argument, and try to find some common ground between the two (or more) battling it out. If you can’t find anything, then come up with a suggestion of your own. Try to ease the tension, not add fuel to the fire.
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2.d. ACTION PLAN: Mirroring
Active Listening: To listen actively. Pay close attention to the words the other person emphasizes and the phrases they repeat, as these are often the most important to them and thus the best candidates for mirroring.
Avoid arguments as much as you can
Engaging in arguments often leads to a no-win situation. Even if you win the argument, you still lose, and the other person is likely to hold onto their opinion.
Instead of arguing, it's better to focus on finding common ground. Avoid the points of disagreement and identify the areas where ...
5. Solve Your Solvable Problems
For resolving conflicts,
- Soften your startup: This means you need to start your conversation without getting too harsh.
- Learn to make and receive Repair Attempts: Learn any a...
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