When an opportunity for an upsell arises
It's often difficult and risky to initiate an upsell conversation with a costumer out of the blue. It can be inconvenient and could cause in a loss of trust.
Instead of this, incorporate an upsell conversation into a current commercial engagement like a project renewal or an expansion. This way it won't feel forced or awkward.
17
65 reads
The idea is part of this collection:
Learn more about marketingandsales with this collection
How to balance flexibility and structure in a hybrid team environment
Understanding the challenges of managing a hybrid team
How to maintain team cohesion
Related collections
Similar ideas to When an opportunity for an upsell arises
Having An Existential Crisis
The feeling of unease, meaninglessness and hopelessness about life, freedom and life’s choices is referred to as an existential crisis, also called existential anxiety. One feels that the foundations on which their life was built are crumbling.
This feeling arises due to loss of safety and...
Cooperative Conversation Without Competition
- A good conversation is a joint effort, with each person building on the other, and this ‘construction’ of trust and cooperation does not have any space for competitiveness or one-upmanship.
- When we try to impress, disagree with, or argue with the other person with ...
Common Explanations for Status Quo Bias
These explanations are all irrational for preferring the status quo:
- Loss Aversion: When we make decisions, we weigh the potential for loss more heavily than the potential for gain.
- Sunk Costs: We continue to invest resources like time, mone...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates